Enquiries and customers
Pass validated enquiries into the appropriate system, map fields and define how existing customer records are matched.
AI Systems & Business Automation
REST API integrations that connect your business systems
A useful integration moves the right information between systems at the right point in a workflow. We help define how your CRM, website, e-commerce platform or operational tools should exchange data, with clear rules for ownership, validation and exceptions.
Where it can help
Orders and operations
Connect order or status updates with the next operational step, using the endpoints and permissions each platform provides.
Reporting and reconciliation
Bring selected data together for reporting and identify missing, inconsistent or duplicate records for review.
Build in checks, ownership and recovery
API availability, rate limits and changes in third-party systems affect what is possible. Depending on the scope, we include authentication, input validation, retries, logs, alerts and safeguards against processing the same event twice. A failed request should have an owner and a recovery path.
REST describes the interface between systems; it does not dictate one programming language. Python can support data processing and scheduled tasks, while Node.js can support web backends and event-driven integrations. The choice follows the workflow and maintenance needs.
Start with one clear workflow
Tell us which task repeats, which systems are involved and what a successful outcome would look like.
Need to define the scope? Start with an Operational Workflow Assessment.
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